Shipping policy

SHIPPING POLICY ORDER PROCESSING Orders are typically prepared for shipment within 1–5 business days after they are accepted for fulfillment. Business days exclude weekends and holidays. Large orders, address issues, product availability, or first-time label verification may require additional processing time. UNITED STATES DELIVERY After an order ships, standard U.S. delivery typically takes 2–4 business days and express delivery typically takes 1–3 business days. These are carrier estimates, not guaranteed delivery dates. Shipping to Alaska, Hawaii, U.S. military bases, and other restricted destinations may be unavailable. Availability is confirmed at checkout. SHIPPING COSTS Shipping rates are calculated using the destination, order weight, and selected service. Free standard shipping is available on eligible orders over $70 where shown at checkout. Any available express option and its cost will be displayed before payment. INTERNATIONAL DELIVERY International shipping is available only to destinations offered at checkout. After shipment, delivery typically takes 3–5 business days, but customs processing may cause delays. International shipments leave from a U.S. fulfillment center. The recipient is responsible for customs duties, import taxes, brokerage fees, and other charges assessed by the destination country. TRACKING When tracking is available, it will be sent using the contact information provided with the order. Tracking may take time to update after a shipping label is created. ADDRESS CHANGES AND CANCELLATIONS Review the shipping address carefully before placing an order. Contact us promptly through the website Contact page if a correction is needed. Once an order has been accepted for fulfillment, the address usually cannot be changed and the order may not be cancellable. DELAYS, LOST PACKAGES, AND DAMAGE Carrier, weather, customs, and other delays outside our control can affect delivery. If tracking shows a delivery issue, or an order arrives damaged, contact us through the website Contact page with the order number and relevant photos when applicable. Claims are reviewed under our Return and Refund Policy. Last updated: September 4, 2026.